Shipping & Delivery Policy
Please read the following Shipping & Delivery Policy to understand our processes and timelines.
Order Processing Time
Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.
Shipping Methods
We offer standard shipping for all orders. The estimated delivery time for standard shipping is 1-3 business days within Dhaka and 3-4 business days outside the Dhaka area.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location. You can view the shipping costs before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package.
Delivery Address
Please ensure that your delivery address is accurate and complete. Scentit is not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Delays
While we strive to deliver your orders on time, external factors such as weather conditions, customs delays, or other unforeseen circumstances may impact delivery times. We appreciate your understanding in such situations.
Delivery Confirmation
Upon delivery, please inspect your package for any damage or discrepancies. If you notice any issues, contact our customer service team on our Facebook page within 2 days of receiving your order.